Privacy policy
Last Updated: [07/07/2026
At [zekke store] ("we," "our," or "us"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or make a purchase, in compliance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 and other applicable Indian laws.
1. Information We Collect
We collect the following categories of personal information:
Personal Identifiers: Name, email address, phone number, shipping and billing addresses.
Payment Information: Credit/debit card details, UPI IDs, net banking credentials (processed through our secure payment gateways; we do not store full payment data).
Order History: Products purchased, transaction amounts, and order dates.
Technical Data: IP address, browser type, device information, and cookies (see Section 3).
Communication Data: Any correspondence you send to us via email, chat, or phone.
2. How We Use Your Information
We use your data to:
Process and fulfill your orders (including payment verification, shipping, and returns).
Send order updates, delivery confirmations, and customer service responses.
Improve our website, products, and user experience through analytics.
Send promotional offers, newsletters, or personalized recommendations (only with your consent, and you may opt out anytime).
Comply with legal obligations and prevent fraudulent transactions.
3. Cookies
We use essential cookies to enable core functionality (e.g., cart, checkout) and performance cookies to analyze site traffic and user behavior. You can manage cookie preferences through your browser settings. Disabling non-essential cookies may affect site features but will not prevent order processing.
4. Third-Party Services
We share your data only with trusted partners who assist in our operations:
Payment Gateways: [RAZORPAY/PAYU/OTHER] for transaction processing.
Logistics Partners: [COURIER NAME] for order delivery.
Analytics: Google Analytics to understand site usage.
These third parties are contractually bound to protect your data and use it solely for the services they provide to us.
5. Data Security
We implement industry-standard security measures, including SSL encryption, firewalls, and access controls, to safeguard your personal information. We conduct regular security audits and restrict employee access to data on a need-to-know basis. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
6. Customer Rights
Under Indian law, you have the right to:
Access, correct, or update your personal information.
Withdraw consent for marketing communications.
Request deletion of your data (subject to legal retention obligations).
Lodge a complaint with the relevant data protection authority.
To exercise these rights, email us at [zekkecore@gmail.com]
7. Contact Information
For any privacy-related questions or concerns, reach out to:
Grievance Officer: [NAME]
Email: [zekkecore@gmail.com]
Address: [BUSINESS ADDRESS]
Response Time: We aim to resolve all queries within 7 business days.